During the holiday period, some parts of the Timeleft experience will look a little different than usual. This article explains what’s changing, which cities are affected, and when our Customer Support team will be unavailable - so you know exactly what to expect.
⚠️ Most cities WILL NOT have dinners during the holiday period
- Events will run only in select major cities with open venues
- Booking deadlines are earlier than usual
- Customer Support is closed on Dec 24, Dec 25, and Jan 1
Event Availability During the Holiday Period
Fewer Dinners Across Most Cities
During this period, most cities will not host dinners. Events will run only in a limited number of our biggest cities, where partner venues remain open during the holidays.
What this means for you:
You may not see a dinner available in your city during this time.
Availability depends on local holidays and restaurant openings.
If a dinner is happening in your city, you’ll see it directly in the app - no extra action needed.
👉 If your city isn’t showing an event, it simply means there are no dinners scheduled there for this period.
Booking Deadlines (Important)
For the holiday weeks, booking deadlines close earlier than usual to allow for planning around reduced availability:
Tuesday, December 23 dinner
Booking deadline: Saturday, December 20 at 11:59 PM
Tuesday, December 30 dinner
Booking deadline: Saturday, December 27 at 11:59 PM
After these deadlines, no new bookings can be accepted.
Customer Support Availability
Our Customer Support team will be unavailable on the following dates:
December 24
December 25
January 1 (New Year’s Day)
During these days, replies may be delayed. We’ll be back and responding as soon as regular service resumes.
Still have questions? If your city shows an event in the app, you’re good to go. Otherwise, we’ll be excited to welcome you back once regular scheduling resumes ✨