Before contacting support, try these steps:
- Update the app — make sure you are on the latest version. See: How Do I Update the Timeleft App?
- Close and reopen the app — fully close it from your recent apps, then reopen
- Log out and log back in — go to Profile → Settings → Log Out, then sign back in
- Uninstall and reinstall — delete the app and download it again from the App Store or Google Play
If the issue persists
Contact us through our contact form and include:
- A description of what is happening and what you expected
- Your device type and operating system (e.g. iPhone 14, iOS 17.4)
- Your app version
- A screenshot if possible