The most common cause is using a different sign-in method than the one you originally used.
If you signed up with Apple
Tap Continue with Apple and use the same Apple ID you registered with.
Note: If you used Apple's Hide My Email feature when signing up, your account is linked to the relay email Apple generated - not your personal email. Use Continue with Apple to access your account.
If you signed up with Google
Tap Continue with Google and select the correct Google account.
If you signed up with email
Enter the exact email address you used to create your account.
If you've forgotten your password, tap Forgot Password to receive a password reset email.
Didn't receive the password reset or login email?
If the email doesn't arrive, try these steps first:
- Check your Spam, Junk, or Promotions folder.
- Make sure you're using the exact email address associated with your Timeleft account.
- Allow a few minutes for the email to arrive before requesting another one.
- If you originally signed up with Apple or Google, your account may not have a password. In that case, sign in using Continue with Apple or Continue with Google instead of requesting a password reset.
Still can't log in?
If you still can't access your account or no reset/login email arrives, contact support through the Contact Form as soon as possible - especially if you have an upcoming event.
To help us resolve your issue quickly, include:
- The email address you believe is linked to your account
- Your phone number (if it's associated with your account)
- The sign-in method you originally used (Email, Apple, or Google)
- A brief description of the issue (for example, "password reset email never arrived")