Unable to Upload Profile Photo

You may have trouble adding your profile or avatar photo to your account for two main reasons. 

 

  1. The image is too big (it needs to be under 100Mb)

Did you click "Photo Library" after clicking the 'upload' button 

https://app.timeleft.com/app/settings/user-info


Still, having trouble? It could also be a bug with your account.

After you have confirmed that the above situations are not the issue, the tech team needs a couple of things to troubleshoot your issue.

 

Contact us using the webform and provide us with: 

  • The type of device you are using (desktop/iOS/Android)
  • And send a screenshot or video of your attempt to add the photo
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