You can apply a promo code when purchasing a subscription in the app. This article explains how promo codes work and what to do if yours isn’t working.
How do I apply a promo code?
When completing your purchase:
- Go to checkout in the app.
- Enter your promo code in the designated field.
- If the code is valid, the discount will be applied automatically.
- You’ll see the updated total before confirming payment.
The discount will be clearly reflected on the screen before you complete your purchase.
Can I use a promo code more than once?
No. Each promo code can be used once per account.
Why isn’t my promo code working?
If your promo code is invalid or expired, you’ll see an error message in the app.
Common reasons include:
- The code has expired
- The code has already been used on your account
- The code doesn’t apply to the product you selected
What should I do if I still need help?
If you're still having trouble, contact our team and include:
- Your Timeleft account email address
- The promo code you tried to use
- The platform used (app or web)
- Whether you were purchasing a single ticket or a subscription
Providing these details helps us resolve your issue faster.