You can update most of your profile information directly in the Timeleft app. However, some details - such as your date of birth and gender - are locked after your account is created and can only be changed by our support team.
Need to change your date of birth, gender, or another locked field?
If you require changes for your date of birth, gender, please contact our support team.
To help us process your request as quickly as possible, include:
- The email address linked to your Timeleft account.
- The profile field you need to change (for example, Date of birth or Gender).
- The correct information that should appear.
- A brief explanation of why the change is needed (for example, "I entered the wrong birth year by mistake.").
To update the birth year on your Timeleft profile, please send us a photo of a valid government-issued ID showing your full name and date of birth. The name on your ID must match the name on your Timeleft profile.
You may cover any sensitive information we don’t need, such as your ID number, place of birth, or parents’ names. You can also cover your photo, although leaving it visible may make future verification easier.
We request this information to help protect our community from impersonation, age misrepresentation, and other unsafe behavior. It also helps us ensure that profile updates are handled fairly and accurately for everyone.
Our team will review your request and update your account if appropriate.
Why can't I edit my date of birth or gender?
Your date of birth and gender help power our matching process, including age-based matching and other compatibility factors used to create balanced dinner groups.
Because these details directly affect how matching works, they aren't freely editable after your account is created. Requiring support to make changes helps keep profile information accurate and ensures the best possible experience for everyone.
Still need help?
If you can't update a profile field yourself or need to correct a locked field, please contact our support team and include the information listed above. We'll be happy to help.